How should I create an Admin Account in Luminate?

If you are working with Cornershop on a Luminate project, or just need to add a new team member as an admin to your Luminate account, doing so is very simple and is just like creating other accounts, with one extra step.

  1. Login to Luminate using your existing Admin account.

  2. From the navigation, go to Constituent360 > Constituents.

  3. On the Constituents landing page, click the Add Administrator link.

  4. Fill out the appropriate information for the admin (Required fields are first and last name, username, password and email address.  If providing an admin account for Cornershop, set the email address to

  5. Once you've filled in the information, scroll down to the bottom and click Save.

  6. Once you've saved, you will be redirected to the new users Constituent Profile tab and you will see a message that says "This user was granted administrator status on their user profile, but is not in an Admin Security Group."

  7. To add to your Admin Security Groups, click the Groups tab on the Constituent Profile.

  8. Once on the Groups tab, click the Edit Group Membership link under the Group Membership heading.

  9. Use the popup window to select the admin groups to add the user to.  This will be different for all Luminate accounts.  If you have any questions about what your admin groups are, contact your Luminate account rep.

  10. Once you've selected the appropriate admin groups to add the user to, click Save on the popup window.

  11. After saving, you should see the "Saved Group Memberships Successfully" message back on the Groups tab in the Constituent Profile.  Now your new admin can log in with the username and password you created for them and will have all the admin permissions that are available for the admin groups you added them to.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.