Support Plan FAQs

• What's included in my Cornershop support plan?
• How does Cornershop monitor the pages on my site?
• How do you tell if my site is down?
• What are your hosting plan options?
• Do you have a backup of my site?

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Content Strategy

• Creating SEO Friendly Blog Posts
• What is a site map and how should I review it?

Emergency Resources

• My site is down! What should I do?!
• Why is my site loading so slowly?
• Urgent! Cornershop is closed and I need support!
• Emergency Coverage and Support

Getting Started

• How to Grant Administrative Access to Domain Settings & DNS Records
• Understanding registrars, DNS records and hosts

Social Media & SEO

• How can I change my Facebook sharing information?
• How can I manage SEO for my site?
• How do I create a Tweet Share link?
• How should I submit my sitemap to Google and Bing?
• Creating SEO Friendly Blog Posts

Pantheon Hosting

• Documentation: Getting Us Access to a Pantheon Site
• Pantheon: Resources for Making Changes

WP Congress

• Installing and Configuring WP Congress
• Importing and Editing Votes
• Legislators
• Blocks & Shortcodes

eCard Campaign Builder

• Release Notes - eCard Platform
• eCard Getting Started & General Help
• Using Categories for eCards
• Customize your eCards
• Frequently Asked Questions

WP Popup

• Creating a Popup

Media Deduper

• Using Media Deduper Pro: Clean up your Media Library
• Media Deduper Pro Filter Hooks
• Installing Media Deduper Pro
• Using Media Deduper Free
• Installing Media Deduper Free

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Gravity Forms Add-ons

• Connecting Salsa Classic with Gravity Forms
• How should I set up the Salsa Engage and Gravity Forms Add-on?
• Connecting Salsa Engage with Gravity Forms
• Connecting Luminate Online with Gravity Forms
• Connecting Engaging Networks with Gravity Forms

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Luminate

• How should I create an Admin Account in Luminate?

WordPress Basics

• Getting Started
• Site Health: A guide to understanding this section of your WP Admin
• What do I need to know about adding new plugins?
• Content Management
• Image Tips

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Content Editors

• Gutenberg - WordPress Native Editor
• Classic Editor - Wordpress Default (prior to Gutenberg)
• WP Bakery
• Divi Builder
• Elementor

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Commonly Used Plugins

• Gravity Forms
• Yoast SEO (Social Media Sharing & SEO)
• Widget Menuizer