Support Plan FAQs

• What's included in my Cornershop support plan?
• How does Cornershop monitor the pages on my site?
• How do you tell if my site is down?
• What updates are included with Cornershop maintenance?
• Do you have a backup of my site?

View all (8)

Content Strategy

• Creating SEO Friendly Blog Posts
• What is a site map and how should I review it?
• Understanding Content Migration

Emergency Resources

• My site is down! What should I do?!
• Why is my site loading so slowly?
• Urgent! Cornershop is closed and I need support!
• Emergency Coverage and Support

Getting Started

• How to Grant Administrative Access to Domain Settings & DNS Records
• Understanding registrars, DNS records and hosts

Social Media & SEO

• How can I change my Facebook sharing information?
• How can I manage SEO for my site?
• How do I create a Tweet Share link?
• How should I submit my sitemap to Google and Bing?
• Creating SEO Friendly Blog Posts

View all (9)

Hosting

• Documentation: Getting Us Access to a Pantheon Site
• Pantheon: Resources for Making Changes
• What are your hosting plan options?
• Cornershop's Hosting Management Services
• What should I know about Kinsta?

View all (6)

WP Congress

• Installing and Configuring WP Congress
• Importing and Editing Votes
• Legislators
• Blocks & Shortcodes

eCard Campaign Builder

• Release Notes - eCard Platform
• eCard Getting Started & General Help
• Using Categories for eCards
• Customize your eCards
• Frequently Asked Questions

View all (7)

WP Popup

• Creating a Popup

Media Deduper

• Using Media Deduper Pro: Clean up your Media Library
• Media Deduper Pro Filter Hooks
• Installing Media Deduper Pro
• Using Media Deduper Free
• Installing Media Deduper Free

View all (10)

Gravity Forms Add-ons

• Connecting Salsa Classic with Gravity Forms: Plugin Setup
• Connecting Salsa Engage with Gravity Forms
• Connecting Salsa Classic with Gravity Forms: Form Setup
• Connecting Luminate Online with Gravity Forms
• Connecting Engaging Networks with Gravity Forms

View all (6)

Annual Report Builder

• How to Use the Annual Report Builder

Support for Products and Plugins

• Cornershop Creative Products Support

Luminate

• How should I create an Admin Account in Luminate?

WordPress Basics

• Getting Started
• Site Health: A guide to understanding this section of your WP Admin
• What do I need to know about adding new plugins?
• Content Management
• Image Tips

View all (14)

Content Editors

• Gutenberg - WordPress Native Editor
• Classic Editor - Wordpress Default (prior to Gutenberg)
• WP Bakery
• Divi Builder
• Elementor

View all (6)

Commonly Used Plugins

• Gravity Forms
• Yoast SEO (Social Media Sharing & SEO)
• Widget Menuizer

Design Review

• How to review a Figma File?