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Support Plan FAQs
What's included in my Cornershop support plan?
How does Cornershop monitor the pages on my site?
How do you tell if my site is down?
What updates are included with Cornershop maintenance?
Do you have a backup of my site?
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My site is down! What should I do?!
Why is my site loading so slowly?
Urgent! Cornershop is closed and I need support!
Emergency Coverage and Support
How to Grant Administrative Access to Domain Settings & DNS Records
Understanding registrars, DNS records and hosts
Web Account and Services Best Practices
What to Expect During Maintenance Onboarding
Documentation: Getting Us Access to a Pantheon Site
Pantheon: Resources for Making Changes
What are your hosting plan options?
Cornershop's Hosting Management Services
What should I know about Kinsta?
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Cornershop Products and Plugins
Installing and Configuring WP Congress
Importing and Editing Votes
Blocks & Shortcodes
eCard Campaign Builder
Release Notes - eCard Platform
eCard Getting Started & General Help
Using Categories for eCards
Customize your eCards
Frequently Asked Questions
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Creating a Popup
Using Media Deduper Pro: Clean up your Media Library
Media Deduper Pro Filter Hooks
Installing Media Deduper Pro
Using Media Deduper Free
Installing Media Deduper Free
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Gravity Forms Add-ons
Connecting Salsa Classic with Gravity Forms: Plugin Setup
Connecting Salsa Engage with Gravity Forms
Connecting Salsa Classic with Gravity Forms: Form Setup
Connecting Luminate Online with Gravity Forms
Connecting Engaging Networks with Gravity Forms
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Annual Report Builder
How to Use the Annual Report Builder
Support for Products and Plugins
Cornershop Creative Products Support
How should I create an Admin Account in Luminate?
Entry Level Donation Forms and CRMs
Network for Good vs. EveryAction
FAQs on Payment Processors
WordPress Documentation & General Site Training
Site Health: A guide to understanding this section of your WP Admin
What do I need to know about adding new plugins?
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Block Editor/Gutenberg - WordPress Native Editor
Classic Editor - Wordpress Default (prior to Gutenberg)
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Commonly Used Plugins
Yoast SEO (Social Media Sharing & SEO)
Translating your website
How to review a Figma File?
Writing Accessible Alt Text for Images
How can I change my Facebook sharing information?
How do I create a Tweet Share link?
Social Media Access Instructions
Best Practices for LinkedIn
Best Practices for Twitter
What is a site map and how should I review it?
Understanding Content Migration
Adding Redirects to Your Site
Creating SEO Friendly Blog Posts
How can I manage SEO for my site?
How should I submit my sitemap to Google and Bing?
How to Review an SEO Report
Choosing the right keywords for your organization
What You Need to Know About Google PageSpeed
How to Ensure Good Performance for Your Website
What does this project phase mean?
How are retainer hours managed?
Cornershop and Privacy: What we do with your data and sensitive information