Manually export eCard PayPal transactions for Salsa Engage Import

  1. Log into PayPal with an account that can view and run reports.

  2. Navigate to Reports

  3. Navigate to Activities > Activity report

  4. Configure and run a report of completed payments for the desired time range.

  5. Wait and check occasionally. The table will update automatically without refreshing when the report is available to download.

  6. Download the report and open it in a spreadsheet editor you’re comfortable using.

  7. Clean up the spreadsheet to include only eCard payments

    1. Delete any rows that do not look like this:

      1. 784|02e55d88d5f022fce48a78b35ef6ae72

      2. The format starts with the eCard Entry ID followed by a | character

    2. For example in Google Sheets use the filtering for “Text does not contain” the “|” character.

    3. Set the Date format to YYYY-MM-DD

    4. Split the Name column into First & Last using any technique you prefer. You may also want to consider Prefix, Middle Name, and Suffix depending on the PayPal names. (One Google Sheets example.)

    5. Delete columns that do not apply to either the supporter or donation import. This just saves time selecting “Do not import” for those columns.

    6. Export the spreadsheet to CSV again

    7. Rename the CSV file to be less than 64 characters if needed.

  8. Log into Salsa Engage

  9. Navigate to Supporters > Manage Imports

    1. Click the Import List of Supporters button

    2. Give the import a descriptive name including the exported date range, for example “PayPal Activity 09/22/22 - 3/20/24”

    3. Select and upload the file.

      1. Please note: The file uploader has an undocumented limit of 64 characters for the file name. If it appears stuck, check the name length.

    4. Map  all Supporter fields appropriately. Map all donation specific fields and not applicable fields to “Do not import”.

    5. Set your duplicate, group, and scheduling options as desired

    6. Execute the import

    7. Review any failures. In most cases these will only be duplicate errors from one supporter making multiple ecard donations.

  10. Navigate to Transactions > Manage Your Imports

    1. Click the Import List of Donations button

    2. Give the import a descriptive name including the exported date range, for example “PayPal Activity 09/22/22 - 3/20/24”

    3. Select and upload the file.

      1. Please note: The file uploader has an undocumented limit of 64 characters for the file name. If it appears stuck, check the name length.

    4. Set all mapped columns to Do not import except

      1. Date: Donation Date

      2. Gross: Donation Amount

      3. From Email: Supporter Email

      4. Transaction ID: Transaction ID

    5. Set the duplicate and scheduling options as desired.

    6. Execute the import

  11. Celebrate! Your eCard purchases are now in Salsa Engage as Supporters & Donations!

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