What's included in my Cornershop support plan?

Managed WordPress Maintenance includes:

  • Hosting Management. If the site is hosted on Kinsta or Pantheon, Cornershop will provide hosting management services, including: (1) liaising with the hosting company during outages; (2) overseeing server PHP upgrades; and (3) monitoring for uptime, usage and bandwidth. Additional server management responsibilities may require additional cost.
  • Weekly updates to WordPress Core and WordPress plugins. Theme updates are not included.
  • Visual Comparison Monitoring to catch and resolve any variations caused during the WP Core and plugin update process.
  • Automated security scans.
  • Daily offsite database (i.e., website content) backups and weekly offsite full site (i.e., database, code, plugins) backups.

Managed WordPress Maintenance + Support includes:

  • All of the above
  • Visual Comparison Monitoring on two additional pages
  • An annual website audit that examines the website’s performance metrics, security settings, frontend design and layout, content organization, SEO, and accessibility.
  • Support for Fast Tasks, which are defined as:
    • Initial troubleshooting and investigation of new issues that takes less than 30 minutes
    • Quick adjustments to content, images, alignment, and styles that can be made directly on the live site without needing Customer review and approval.
    • Installation of new plugins (though configuration cost may be additional).
  • A discounted development rate of $160/hour for anything outside the scope of a Fast Task.


Pricing

If hosting on the Cornershop hosting account with Kinsta, there are site visit and disk space limits as listed in the table below. If these limits are exceeded, Cornershop may charge $2 per additional 1000 visits, $5 per 1GB of additional disk space.  See terms for additional details.



SmallMediumLarge
Monthly VisitsUp to 12,000Up to 40,000Up to 80,000*
Max Disk SpaceUp to 3 GBUp to 12 GBUp to 20 GB
Managed WordPress Maintenance$80 monthly or
$800 annually
$100 monthly or
$1,000 annually
$120 monthly or
$1,200 annually
Managed WordPress Maintenance + Support$210 monthly or
$2,100 annually
$250 monthly or
$2,500 annually
$300 monthly or
$3,000 annually


*Contact us for custom pricing details for sites with more than 80,000 monthly visits.


Last updated: 29 April 2022


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