This plan includes:
Hosting Management. If the site is hosted on Kinsta or Pantheon, Cornershop will provide hosting management services, including: (1) liaising with the hosting company during outages; (2) overseeing server PHP upgrades; and (3) monitoring for uptime, usage and bandwidth. Additional server management responsibilities may require additional cost.
Weekly updates to WordPress Core and WordPress plugins. Theme updates are not included.
Visual Comparison Monitoring to catch and resolve any variations caused during the WP Core and plugin update process.
Automated security scans.
Daily offsite database (i.e., website content) backups and weekly offsite full site (i.e., database, code, plugins) backups.
WordPress Maintenance + Support
This plan includes all of the above, as well as,
Visual Comparison Monitoring on two additional pages
An annual website audit that examines the website’s performance metrics, security settings, frontend design and layout, content organization, SEO, and accessibility.
Digital Marketing Advice from our expert content strategists who will be available to answer questions on topics, including, Google Analytics, campaign management, email marketing, SMS, social media, events, SEO, Google Ads questions, and anything else related to digital marketing. You can submit questions as fast tasks via email or can schedule 1, 30-minute call per quarter to discuss solutions more in-depth.
Support for Fast Tasks, which are defined as:
Initial troubleshooting and investigation of new issues that takes less than 30 minutes
Quick adjustments to content, images, alignment, and styles that can be made directly on the live site without needing Customer review and approval.
Installation of new plugins (though configuration cost may be additional).
A discounted development rate of $170/hour for anything outside the scope of a Fast Task.
Priority Support Add-On
Through this addition to your existing Maintenance + Support package, we will be able to offer you:
Faster turnaround time on your Support requests, so your needs will be met faster (1-3 day turnaround for Fast Tasks, instead of the standard 3-5 days)
Longer Fast Task time limit, so more of your requests will be covered by your plan (Increases the Fast Task time limit to 1 hour/task, instead of 30 minutes/task)
Maintenance + Retainer
For those looking for a more hands on approach to their site, we can offer a hybrid Maintenance + Retainer plan. With this plan, you’ll be assigned a dedicated team and includes 5 hours/month of development or content work as well as a WordPress Maintenance plan free of charge (you’ll continue to get weekly updates, security scans, offsite backups, etc.) We’ll be able to accomplish 1-4 tasks per month, which will allow us to make steady, incremental progress, such as:
In-depth advice about your site.
Identify patterns in your requests so that we can recommend long-term, comprehensive solutions rather than band-aid fixes.
Suggest improvements to your site that will help you keep up with the times.
Offer informed decisions regarding your technology choices, fundraising strategy, or communications assets.
Assist in making long-term improvements that take time, like SEO marketing or content strategy.
In addition, you’ll nice discount for any additional work that falls outside the 5 hours/month plan: as a Maintenance+Retainer client, you'll pay $160/hour rather than $170/hour for additional time.
Current Pricing for Existing Clients
If hosting on the Cornershop hosting account with Kinsta, there are site visit and disk space limits as listed in the table below. If these limits are exceeded, Cornershop may charge $2 per additional 1000 visits, $5 per 1GB of additional disk space. See terms for additional details and package sizing.
*Total cost with M+S base and $2k add on
Retired Maintenance Plans
These plans are no longer sold by Cornershop but clients with these plans are still supported.
Hosting on Kinsta
Hosting Management. No need for you to worry about PHP upgrades or talking with tech support when your site goes down. If you host on Kinsta or Pantheon, we'll take care of this for you.
Starting 2024, Regular Updates to WordPress Core and plugin (note that this does not include visual regression testing).
Last updated: 23 October 2023